Blog

Are IT Leaders in Manufacturing & Consumer Products keeping up with change, technology and disruption?

Are IT Leaders in Manufacturing & Consumer Products Keeping Up With Change, Technology And Disruption?   Organisations must work around the clock to deliver cost-effective, quality products and servic...

Why Do Strategic IT Change Projects Fail?

Why Do Strategic IT Change Projects Fail?   The ability to plan out, implement and measure the success of strategic change is a key area that organisations need to get better at if they hope to stay a...

AI and Automation: Reshaping Your IT Service Operations

How AI and Automation has the potential to reshape your IT Service Operations   What is AI anyway? Technology is changing, and the user experience is changing with it. Terms like ‘digital’, ‘artificia...

NEWS: Strategic Change, Technology and Disruption

2019 CIO AND IT LEADERSHIP SURVEY Large Organisations Risk Declining Revenues Due to Fear of Disruptive Technologies Only three in ten organisations make technology decisions in the boardroom, despite...

RPA – Crossing the chasm

Robotic Process Automation (RPA) reached the peak of Gartner’s hype cycle for Application Services in 2017 and is a circa $500m market today. Depending on which analyst house you ask, RPA and its asso...

To Consolidate, Or Not To Consolidate, IT Suppliers

Large organisations are often unsure of which sourcing avenue to take or how to structure their commercial functions. This blog talks about the differences between the scope of work of Procurement and...

The Apps - Loyalty Paradigm

Why Manchester United’s Mobile App Is Playing A Very Different Game The Manchester United Official app turns the traditional relationship between apps and loyalty on its head. Here’s why. When the Off...

Security: Core To Survival

You can choose to have a secure service on the internet, or to have no business at all. Security is top priority: it’s right up there with a great idea and market leading product. If you get security ...

Stop Pretending IT's Free!

Understanding the value of IT The law of demand is probably the most famous of economics theories and one that we are all aware of in our daily lives – in general, the higher the price of a product or...

Adopting Lean Start-Up Properties

Key Points: Start-up behaviours are poorly understood in large organisations Lean is subject to misrepresentation thus can be resisted by organisations To succeed you must know the levers to aim for; ...

Time To Shine A Light On IT Costs

There was recently a fantastic viral internet cartoon featuring a teenage duck yelling to its parents that it “can’t find it anywhere!”, with ‘it’ being a ball positioned right next to the teenager an...

IT Sourcing: A Marathon Not A Sprint

1990s: ‘The Starting Line’ When I started my Sourcing career in the late 90s the natural order of things was simpler. Professors Wilcox and Lacity had started their never to end World Tour extolling t...