Case Studies

IT Strategy Review To Highlight How Digital Transformation Could Improve Profitability

Client Challenge The client, a global membership association, needed to ensure that their digital strategy and documentation was aligned with best practice for the Association and Publishing sectors, ...

IT Operating Model Design For Financial Services Organisation

Client Challenge Coeus was engaged to create a new IT Operating Model and high level organisation view for the IT function of a financial services organisation, in line with the vision and strategy of...

Supporting The Successful Transition Of SIAM Function Back In-House From Vendor

Client Challenge The client, a global pharmaceutical, found that it had poor performance and lack of flexibility of the ‘first generation’, single source, IT outsource provider and had decided to move...

Developing A New IT Organisation

Client Challenge Coeus was engaged to support the divestment of this energy company by developing and supporting the implementation of new IT operating and service delivery models. The company was cha...

Demonstrating Legal & Regulatory Compliance With Disaster Recovery And High Availability Frameworks

Client Challenge The client, a global pharmaceuticals company, needed to ensure that Disaster Recovery (DR) requirements and High Availability (HA) classification for applications and systems were ali...

Reducing Complexity And Improving Buy-In Through Commercial Management Optimisation

Client Challenge One of the world's largest private forest owners and global manufacturers faced the challenge that their IT charging model to the business had become very complex, taking excessive ti...

Providing An Applications Roadmap To Improve Strategy And Business Operations

Client Challenge The client, a large consumer goods company, had a large and complex application landscape with a mixture of local and global application solutions.   There was also misalignment with ...

Transforming Client's Call Centre CRM For The Future

Client Challenge The client, a global consumer products company, required a review of the changing role of its contact centre and its contribution to the current CRM system. This was to prepare it to ...

Helping A Manufacturing Company Select A Strategic Hosting Partner

Client Challenge Coeus was engaged to help the client assess the hosting market for suitable vendors and decide on a strategic partner. The timeline was short (3 months) for selecting and beginning mi...

EDM Review Brings Reduced Operating Costs & Understanding Of Best Practice

Client Challenge Coeus was engaged to assist in a review of a construction company's current EDM (Electronic Data Management) services. The client's EDM services had grown organically over the decades...

Developing An Operating And Service Delivery Model To Enable Transition

Client Challenge The client, a global utility company, were looking to complete development of the IT operating model and to develop the Service Delivery Model for the organisation.   This recently di...

Infrastructure Lifecycle Management Delivers Multi-Million Pound Savings

Client Challenge Helping a multinational energy company pave the way for Systems Transformation by managing infrastructure and development lifecycles.  The client requested support to improve the proc...