IT Sourcing: A Marathon Not A Sprint

1990s: ‘The Starting Line’ When I started my Sourcing career in the late 90s the natural order of things was simpler. Professors Wilcox and Lacity had started their never to end World Tour […]

Serverless For CXOs

Key Points • Despite the name, there are servers involved, you just never have to worry about them • They are ideally suited to simple functions with clear use cases that can have […]

Risk In The Digital World

Before we begin to talk about Digital at all, it’s always worth trying to define what we mean by ‘Digital’ as there’s plenty of mythology that builds up about it. When we at […]

IT Service Management

One of my first jobs fresh out of management training was as a service manager in a financial services organisation. I really enjoyed that role as it gave me the opportunity to work […]

Agile: Not Falling Enough

“You’re not falling over enough”: that was a bit of unsolicited advice that a colleague of mine once gave me. Not in any kind of work context; we were on a long weekend’s […]

GDPR For IT Leaders: 6 Common Myths

It has been recognised that due to the constant changes and growth in the use of technology, our laws are struggling to keep up and issues related to data misuse are occurring too […]

How To Lead IT Teams

How To Lead IT Teams…And Why You May Not Be Succeeding I’ve spent many years trying to work out exactly what makes a good IT Leader, and if I’ve learnt one thing in […]

What Is The Business Value of IoT?

The Internet of Things (IoT) is a fast-emerging ecosystem of IP-connected sensors and devices. It has the potential to deliver significant business benefits and we are already seeing stand-alone sensors and smart devices […]

Enterprise Architecture – Is It Worth The Cost?

Intentional Design Or IT Evolution? The Role Of The Enterprise Architect Has your organisation recently thought about how your IT systems have developed to their current state? Often organisations let their systems evolve, […]

ITSM – Marketing’s Little Brother

It’s not often that you hear about large corporations publicising their IT Service Management Strategy, assuming of course, that they have one to begin with. Sales revenue, growth and EBITA quite rightly take […]

‘Security’ Now A Boardroom Topic

With the mainstream press extensively covering the consequences of the recent malware attacks against computers with aged or unpatched operating systems, and ‘Security’ having been elevated to a boardroom topic in many companies, […]

Employee Engagement In A Digital World

For those of you who have kids and frequently think: “Would I be better off trying to talk to them on What’s App / SnapChat / Kik / Messenger…?” One of the key […]