To Consolidate, Or Not To Consolidate, IT Suppliers

Large organisations are often unsure of which sourcing avenue to take or how to structure their commercial functions. This blog talks about the differences between the scope of work of Procurement and Vendor Management teams and argues the pros and cons of Supplier Consolidation.

The Apps – Loyalty Paradigm

The Manchester United Official app turns the traditional relationship between apps and loyalty on its head. Here’s why. When the Official Manchester United app launched last month, it rapidly scaled the App Store’s download charts, becoming the most popular sports app in 68 markets across the world.

Security: Core To Survival

You can choose to have a secure service on the internet, or to have no business at all. Security is top priority: it’s right up there with a great idea and market leading […]

Stop Pretending IT’s Free!

Understanding the value of IT The law of demand is probably the most famous of economics theories and one that we are all aware of in our daily lives – in general, the […]

Adopting Lean Start-Up Properties

Key Points: Start-up behaviours are poorly understood in large organisations Lean is subject to misrepresentation thus can be resisted by organisations To succeed you must know the levers to aim for; MVP, A/B […]

Time To Shine A Light On IT Costs

There was recently a fantastic viral internet cartoon featuring a teenage duck yelling to its parents that it “can’t find it anywhere!”, with ‘it’ being a ball positioned right next to the teenager […]

IT Sourcing: A Marathon Not A Sprint

1990s: ‘The Starting Line’ When I started my Sourcing career in the late 90s the natural order of things was simpler. Professors Wilcox and Lacity had started their never to end World Tour […]

Serverless For CXOs

Key Points • Despite the name, there are servers involved, you just never have to worry about them • They are ideally suited to simple functions with clear use cases that can have […]

Risk In The Digital World

Before we begin to talk about Digital at all, it’s always worth trying to define what we mean by ‘Digital’ as there’s plenty of mythology that builds up about it. When we at […]

IT Service Management

One of my first jobs fresh out of management training was as a service manager in a financial services organisation. I really enjoyed that role as it gave me the opportunity to work […]

Agile: Not Falling Enough

“You’re not falling over enough”: that was a bit of unsolicited advice that a colleague of mine once gave me. Not in any kind of work context; we were on a long weekend’s […]

GDPR For IT Leaders: 6 Common Myths

It has been recognised that due to the constant changes and growth in the use of technology, our laws are struggling to keep up and issues related to data misuse are occurring too […]